Frequent Asked Questions
Are your mushrooms grown organically?
Yes, all our mushrooms are grown organically. We take great care in cultivating our mushrooms using natural and sustainable methods, free from synthetic pesticides or chemicals. This ensures that our mushrooms are not only delicious but also healthy and environmentally friendly.
How are the mushrooms packaged for delivery to ensure freshness?
For fresh mushrooms:
- We carefully handpick the freshest mushrooms for your order.
- The fresh mushrooms are then placed in ventilated containers to allow proper airflow while preventing excess moisture buildup.
- We use insulated packaging to protect the mushrooms from temperature changes during transit, ensuring they remain fresh and flavorful.
For dried mushrooms:
- Our dried mushrooms are carefully selected and thoroughly dried to preserve their quality.
- They are then sealed in airtight, moisture-resistant packaging to maintain their freshness and taste
- The packaging provides protection from external elements, keeping the dried mushrooms in perfect condition until they reach your doorstep.
Whether you choose fresh or dried mushrooms, our packaging is designed to maintain their optimal quality and ensure that you receive the best possible mushrooms for your culinary delights.
What varieties of mushrooms do you have available for sale?
At our website, we have a wide range of mushroom varieties available for sale. Some of the popular ones include Oyster mushrooms, King Oyster mushrooms, Shiitake mushrooms, Cep mushrooms, Morel mushrooms, and Girolle mushrooms. These are just a few examples, and we continuously update our selection to offer you a diverse and exciting assortment of mushrooms to choose from. Feel free to explore our website and discover the full range of delicious mushrooms we have available for you!
Are your mushrooms wild-harvested or cultivated?
All our mushrooms available for sale are cultivated. We take pride in growing our mushrooms using controlled and sustainable farming practices. By cultivating mushrooms, we can ensure their consistent quality, flavor, and safety. Rest assured that when you purchase mushrooms from us, you are getting responsibly cultivated and delicious fungi that are free from the uncertainties often associated with wild-harvested mushrooms.
Can you guarantee the freshness and quality of the mushrooms upon delivery?
Absolutely! We guarantee the freshness and quality of our mushrooms upon delivery. We take great care in selecting and packaging each order to ensure that our mushrooms arrive at your doorstep in the best possible condition.
Our mushrooms are carefully harvested and processed to maintain their optimum freshness and taste. They are then packaged using specialized methods to preserve their quality during transit. Whether you choose fresh or dried mushrooms, we are committed to delivering products that meet the highest standards.
In the rare event that you are not satisfied with the freshness or quality of your mushrooms, please contact our customer support, and we will promptly address any concerns or issues to ensure your complete satisfaction. Your trust in our products and service is of utmost importance to us, and we strive to provide you with the best mushroom-buying experience possible.
Do you offer wholesale prices?
For those interested in wholesale purchases, our wholesale page is ready to welcome you, or feel free to contact US at firstname.lastname@example.org. Our minimum wholesale order requirements are 12 pounds of fresh/frozen mushrooms and 6 pounds of dried mushrooms. If you have any queries regarding other products, don’t hesitate to inquire.
How can i confirmed my order?
If you didn’t receive an email confirmation, it could be due to a typo in your email address or a temporary email glitch. Should you need assistance, contact us via email at email@example.com.
For the exact conversion of fresh to dried mushrooms, as it varies depending on the type, feel free to email or call us for specific details regarding each edible mushroom.
Can You Eat Mushrooms Raw?
The simple answer is that not all mushrooms are safe to eat raw. While some varieties may be edible in their raw form, many mushrooms can be potentially harmful or cause digestive issues if consumed uncooked. It’s essential to recognize the difference and practice caution when incorporating mushrooms into your meals.
How do you ship?
As for shipping, we aim to dispatch USPS orders on the same day or within the next couple of business days, while UPS Ground orders may take up to 3 business days, depending on product availability. UPS Express (2nd day, Next Day Air, or Next Day Air Saver) orders require completion by 10 am PST for same-day shipment of dried mushrooms. If you’ve ordered fresh mushrooms, contact us to check for same-day shipping availability. We endeavor to have every order dispatched within 2 business days.
Delivery times are as follows:
- USPS: Up to 2 weeks or longer, based on the current situation.
- UPS Air Saver or Next Day Air: The next business day after shipping, from Monday to Saturday.
- UPS 3rd Day: 3 business days after shipping.
- 2nd Day: 2 business days after shipping.
- UPS Ground: 7 business days after shipping, varying with location.
If you opt for overnight delivery without specifying a date, we will ship your order as soon as possible. Customers who provided an email address will receive delivery notices from the website and UPS. Please ensure someone is available to accept the delivery promptly, as mushrooms should not be left unattended and must be refrigerated or frozen upon arrival.
For storing fresh mushrooms, refrigeration is essential. Whether it’s morels, chanterelles, black trumpet mushrooms, or other wild or cultivated varieties, keep them in a plastic strainer covered with a dry hand towel. Avoid using plastic bags or closed containers, as mushrooms need proper air circulation to remain fresh. Use them within 5 days, and check them twice daily for any spoilage, discarding any bad mushrooms to preserve the others. If in doubt, dispose of questionable mushrooms, as consuming moldy ones can be harmful. Matsutake can be kept under a slightly moist towel to maintain their freshness. As for Hen of the Woods, Brown Beech, and White Beech mushrooms, leave them in their cello packs until ready to use, and they can last up to two weeks.
To store dried mushrooms, place them in the freezer immediately upon receipt.
For rehydration, the process differs based on the mushroom type. For morels, use 4 cups of liquid per ounce of mushrooms and let them soak for 20 minutes. Strain through a paper towel or filter, retaining the liquid for future recipes. For matsutake, portabella, sliced shitake, and other dried mushrooms (excluding whole shitake), soak them in 4 cups of cold water or cold liquid per ounce of mushrooms for 25 minutes. Strain through a coffee filter or paper towel, retaining the liquid if needed. For whole shitake, we recommend soaking them in water for at least 45 minutes, as they require more time to rehydrate. If preferred, you can also rehydrate mushrooms overnight.
Freezing fresh mushrooms is a viable option, as most mushrooms freeze well. However, due to our extensive range of mushrooms, we suggest looking up specific freezing techniques, or you can reach out to us for guidance.
As for truffles, they are a delicate delicacy that requires special care. We recommend replacing the paper towel daily, drying condensation from the container. Consume truffles immediately when they become soft. If you cannot finish a whole truffle before it becomes oily, making truffle butter is a great preservation method. Black truffles are best added at the end to sauces and risottos, stuffed into roulades and foie gras terrines, and combined with eggs, lamb, sweetbreads, seafood, poultry, or even black truffle ice cream. On the other hand, white truffles should be grated raw over pasta, eggs, and other dishes, as heat destroys their flavor.
While our mycelium powders are organic certified, we are actively seeking organic certification for other non-wild crafted mushrooms. It can be challenging to find certified organic dried mushrooms.
Our selection of dried mushrooms isn’t solely sourced from the USA; we import them from various regions worldwide. Additionally, we offer a diverse range of wild mushrooms, and each product description will specify if it’s wild or cultivated.